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Flexible working and what it means today

Flexible working has become the preferred choice for many over recent years, and particularly during 2020, either through necessity or choice. The pandemic changed attitudes and outlooks of charities and businesses alike to work smarter, and to embrace the circumstances in which we all find ourselves.  

Adaptability and a change in attitude from ‘the norm’ have had to be thought through and implemented in order for charities to survive and to ensure that the need to fulfil their obligations to their beneficiaries is paramount. 

Diversity & Agility 
Different backgrounds can mean that differing methodology, together with adaptability, are necessary to ensure a balance of skills and abilities to deliver on the organisation’s objectives. In these times, a less rigid, more accepting approach may be required from the Trustees to safeguard the sustainability of the organisation. 

This year has seen unprecedented changes to the way people work and an open, forward- thinking approach that can be flexed to deal with whatever life throws at us is more important than ever. Business plans have had to be adjusted to accommodate these changes and a ‘living business plan’ ensures that plans can be adjusted and revised as needed.

Driving a diverse and agile culture in the workplace will help the staff, volunteers and Trustees to embrace change as it is necessary for the good of the charity. With smaller teams and continued pressure on service provision, diversity is about being adaptable - matching skills and experience of your employees to deliver the objective and strategy of your organisation alongside your mission and values. Getting the best out of your staff and supporters is not just recognising, but also developing, their expertise and experience to maintain a sustainable work force.

Agility is also about empowering your team, transferring responsibility and, therefore, accountability within the parameters of their role - being aware that your perception may differ from theirs, and in the current climate communicating clearly any change of priority. In fact, being conscious about how and when to communicate to your team, in a manner that suits them (often not a one size fits all solution), together with the language you use, is imperative.

Cross team collaboration
Financial constraints and other factors have forced many organisations to reduce team size, but the needs of the beneficiaries are still there, and the quality of service delivery is just as important. To manage this, encouragement and promotion of cross team collaboration, which isn’t just about project work, is key. By offering greater flexibility

team members will take on board the requirements of the organisation and work together to ensure that the needs of beneficiaries, and the wider team are met. Who doesn’t know someone who has answered a call on their mobile in a store, restaurant or even on the beach?

Technology and remote teamwork
The benefits of the use of technology to communicate and to deliver on-line services, where appropriate, have offered greater flexibility for all. Finding solutions has been the key for charity leaders and have opened the doors to new ways of working that could be the platform for greater service delivery over the coming years.

With over 18 years’ experience of providing successful recruitment consultancy, we can offer advice and guidance so that when you are looking to recruit, we can help you to define the role and ensure you have optimum team structure to meet today’s objectives and those of the future.

For more information please call Jenny Warner, or Adam Stacey 0207 998 8888 or 01962 813300

We look forward to hearing from you.