Hearing Dogs for Deaf People, a beacon of hope for those living with hearing loss, found themselves at a crossroads. Their long-term Director of Finance and Technology was poised for retirement, leaving behind a void that needed to be filled with the utmost care and precision. Seeking a partner to navigate this crucial transition, Hearing Dogs for Deaf People turned to Charisma, a recruitment firm renowned for its expertise and unwavering dedication to finding the perfect fit.

With over four years of a harmonious partnership, Charisma had become an integral part of Hearing Dogs for Deaf People's success, having previously recruited Trustees to the charity. This deep understanding of the charity's ethos and values proved invaluable as Charisma embarked on its mission to find a successor who would seamlessly blend into the organisation's innovative ways of working.

Charisma's approach was meticulous and deeply personal. The consultant embarked on a journey of immersion, visiting the charity's head office and training centre to understand themselves the organisation's culture and aspirations. This firsthand experience enabled Charisma to grasp the nuances of the role and identify the ideal candidate profile.

With a clear vision in mind, Charisma collaborated closely with Hearing Dogs for Deaf People to refine the job description and person specification, crafting a comprehensive blueprint for the ideal Director of Finance and Technology. This meticulously crafted document served as a beacon, attracting a pool of highly qualified candidates eager to contribute to the charity's mission.

Charisma's meticulous resourcing and marketing campaign yielded a remarkable response, attracting a diverse range of talented individuals. After a rigorous screening process by the senior consultant, six exceptional candidates emerged, each possessing the skills, experience, and passion that aligned perfectly with Hearing Dogs for Deaf People's needs.

The interview process was a rigorous yet rewarding affair, spanning three stages over two days. Each candidate engaged in in-depth discussions with the CEO, senior management team, and trustees, allowing for a comprehensive assessment of their suitability. Throughout this process, Charisma's consultant served as a trusted advisor, facilitating open communication and ensuring that every aspect of the decision-making process was conducted with the utmost transparency.

After a thorough evaluation, a stellar candidate was handpicked, an individual who embodied Hearing Dogs for Deaf People's values and possessed a proven track record of success in senior finance management within the sector. The charity's delight was palpable, knowing that they had found a leader who would seamlessly integrate into their team and continue their legacy of excellence.

Charisma's commitment extended beyond the selection process. The consultant remained a steadfast partner, facilitating conversations between the candidates and CEO, negotiating contract details, and taking up references once the offer was accepted. This unwavering support ensured a smooth and successful transition.

Charisma's involvement in this recruitment journey was a testament to its unwavering dedication to finding the perfect fit for every organisation it serves. Charisma's expertise, coupled with its deep understanding of Hearing Dogs for Deaf People's culture and values, resulted in a seamless and successful appointment, ensuring that the charity's mission remained steadfast.