Trusted recruitment partner
With many years’ experience of recruitment our team offer you a trusted, unrivalled and proven approach that delivers a tailored search on every assignment.
We have worked with nearly 40 hospices across the United Kingdom.
Recruit an inspired professional today.Get started with your hospice recruitment >
Selecting inspired professionals
We are proud to support so many incredible hospices and we understand the privilege it is to work in such an organisation. As with all our recruitment we ensure that people are at the centre, to ensure an alignment between client and candidate.
The hospice sector supports over 225,000 people in the UK each year, delivering services to the highest of standards in the most difficult of circumstances. Having worked with nearly 40 hospices in the last 20 years, we understand the needs of your organisation.
From trustee, to senior leaders, to entry level positions we are trusted recruitment partner of hospices. We know why your organisation is special and will partner with you to bring about the best outcomes for your cause. Working with you to attract top talent for your organisation who are aligned with your cause to provide end of life care.
As a values led business every will follow the Charisma way and ensure that we attract a diverse set of suitable candidates. Your dedicated consultant will work with our experienced resourcing team, who have developed their search model to be thorough, creative and wide-ranging.
Some of our successful appointments
Director of Corporate Services, Helen and Douglas House
CEO, Hospice Isle of Man
Royal Trinity Hospice, HR Manager
Community and Events Fundraiser, Mountbatten
Head of Facilities, Shooting Stars Children's Hospices
Major Gifts Manager, Cornwall Hospice Care
Individual Giving Manager, Phyllis Tuckwell Hospice
Head of HR, Royal Trinity Hospice
Director of Care, Hospice Isle of Man
Head of Trading, Garden House Hospice
Director of HR, North Devon Hospice
Head of Development, The Hospice of St Francis
Director of Finance, St Raphael's Hospice
Director of People, St Margaret's Hospice
What people say about Charisma
Don't just take our word for it, read what others who have worked with us have to say about their experience of partnering with us.Read our testimonials
We asked Jenny and her team to help us to organise and recruit a new CEO for our Hospice Charity. At our first meeting Jenny had a clear understanding of our organisation and the sector, was able to provide a clear framework for us to work around. We had a tight deadline to meet and this was achieved for the whole process. Jenny kept in regular contact with pre agreed telephone appointments, which were always kept to. All in all Charisma ensured the process of candidate selection to appointment of our new CEO went smoothly and efficiently. We would highly recommend them.
We were struggling to recruit an Individual Giving Manager with the right skills and experience. We asked charisma for help and the team found us an excellent applicant which led to successful recruitment.This definitely saved us a lot of time.The communication from the Charisma team was always fast, helpful and reliable and we would definitely consider working with Charisma again in the future
An initial meeting with Charisma was so supportive and helpful that we decided to place the process into your hands. In choosing exclusivity with Charisma the rate was actually very reasonable and certainly worth the cost and I have already recommended your firm to another colleague of a neighbouring Hospice and will continue to promote your professionalism to others.
We were delighted with the service provided by Charisma. They listened carefully to our needs, both about the role we needed to fill and to the character of the charity and the team. They took all the hard work out of the selection process, with a national and regional search, and found us a great candidate. We have worked with Charisma for several years and they would be my first choice again.
Connecting inspiring individuals with brilliant organisations
Looking for advice? Get in touch with our consultants now.
Our team of consultants are specialists within the sector. As a consultancy (we're not an agency) we're always happy to talk, so please don't hesitate to get in touch.
A reflection: 2021 and beyond
The rollercoaster that has been 2021 has brought both multiple challenges and significant opportunities to the charities that Charisma supports. From the uncertainties of the early months of the year, we have witnessed great optimism, energy and innovation amongst charity leaders and their senior managers to maximise their capacity to develop their services.With the benefits of furlough, many charity staff continued to be engaged with their employers, albeit at a distance, for a while. However, long before the government support ended, our experience has been that many organisations needed to bring back and add additional staff – quickly – due to the increased need for each charity’s services. This, we believe, was due to business plans being hastily adapted due to the pandemic which allowed new initiatives to be developed on service delivery, the building of new partnerships and the breadth of diversity for income generation to be explored. Innovative and adapted services have become multi-faceted allowing greater agility in how charity teams can offer flexibility of communications and support to their beneficiaries.The result of this has meant that Charisma has never been busier, being retained to assist with multiple recruitment projects in even greater numbers than before, for senior and executive level recruitment as well as for skilled and professional trustees. The changes we have most encountered are in pragmatic, business-savvy charity leaders who have revised their attitudes to employee engagement and retention by, adapting previously held views on working hours, location, and essential skills sets. We hear from our clients that finding top quality individuals for their roles is proving to be even more of a challenge this year than in ‘normal’ times and they realise that targeting specific talent and being an open-minded employer are the only sure ways of knowing that you will find the best employees. Motivated individuals can - and do - learn, adapt and change their career path through open and honest evaluation of their skills, being able to achieve required outcomes and future personal development in a new role. A wise interviewer will look for these transferable qualities and explore an individual’s motivation, attitude and purpose, to look beyond the CV and, ultimately, identify what will most benefit the charity.Over the past 20 months, we have talked to so many people who have experienced significant life changes and many have re-assessed their motivating factors, recognising that they wish to do more to help those less fortunate than themselves in society. During this time, our team have identified talented, professional and committed trustees and Chairs, who genuinely want to support a charity that means something to them. Through our collaboration with diverse groups, such as Black on Board, our focus is always to offer a wide selection of candidates from all backgrounds, who can demonstrate the required skills sets, as well as bringing ‘lived experience’ as a key part of aligning themselves to a particular organisation.Such has been the need for our recruitment expertise and contacts that the team at Charisma has expanded to offer specific experience within the faith, health, disability, care, education and culture sectors.With new opportunities for continued growth around the corner in 2022, there has never been a better time to explore options for your future recruitment plans. Charisma is here to support you, whenever the time is right, so please do contact us for a confidential and no-obligation discussion.
Trustees' Week 2021
As Trustees' Week 2021 draws to a close I wanted to share some of my reflections and experiences of working with multiple organisations seeking suitable trustees. It's been a fantastic week with so much engaging content made available that has really shone the spotlight on how rewarding a trustee role can be.Why is it that people think they can make a difference to a charity by joining the Board as a Trustee? Whether or not they have a demanding life, perhaps with a busy job, multiple commitments to family or caring responsibilities, there will always be these very special individuals who will find the time in their lives to volunteer for a charity in this way. Being a Trustee can be such a rewarding experience where you really can feel that you are influencing the way that services are delivered and decisions are made to benefit others in need. During many of our recruitment assignments over the years, our team at Charisma have always focused not only on the skills that individuals can bring to the Board, but also take extra special care to understand their motivations to do this. One of our recent assignments has been to partner with a social care charity where they specifically were looking for greater diversity on age, gender and ethnicity, on their board, with defined skills sets, as well as lived-experience of mental health and poverty. The requirement also was for selected candidates to have had experience of acting at Board level which could have excluded younger potential candidates who would not yet have had the opportunities in their career to have built up their exposure of Board level activity. After careful discussion with the Chair this point was acknowledged and an exception was made for younger trustees to allow them to bring their skills to the table and for trustee training to be offered.Understanding what questions to ask through exploratory discussions with a candidate are key to trying to bring out the real reasons for their wish to apply. Identifying and exploring lived-experience is not an easy subject, unless individuals are in agreement to share this experience, safely, with our consultants. To be honest, being able to share their ‘journey’ during a confidential interview with the consultant, to explain their motivation for applying, is important to them, to set out what fundamentally matters to them and what value they could bring. We find that people are extraordinarily forthcoming and open in sharing their experiences and there is no doubt that articulating their empathy for the charity comes naturally, especially when it is genuine. Finding these unique individuals and then valuing and nurturing them during their trustee journey is a skill in itself! Charisma consultants take their role very seriously in identifying people with the required skills, background, subject knowledge and passion/empathy for the cause in order to put a high quality short list of candidates forward to the Chair and panel. Once appointed, it becomes the responsibility of the Chair, existing Trustees, CEO and management team, to induct and support the new Trustees successfully in order that everyone benefits from their involvement and commitment to the charity. A buddy-scheme is often set up so that new Trustees are supported throughout their first term and everyone needs to play their part in the vision and mission of the organisation. The team at Charisma are always happy to have a no obligation and confidential chat with both Chairs or CEOs seeking to recruit new Board members, as well as people wishing to explore the opportunity of becoming Trustees, so please don't hesitate to get in touch. If you are interested in becoming a trustee, then you can some of the roles we are currently working on by visiting here.Finally, it feels right at the end of Trustees' Week 2021 to thank all of you who serve in this way across such a wonderful sector, making a difference and impact in every single corner of our society.
Charity CEO celebratory networking event
We were thrilled to welcome charity CEOs to our celebratory networking event held in partnership with Sarasin & Partners last week. How lovely to meet with people in a face-to-face environment for the first time in over 19 months and, for many, the first trip back in to central London since last year. With webinar fatigue rife across the sector we opted to hold a 'Question Time' format session for everyone gathered to enter into a shared conversation. We were fortunate to have an experienced panel of experts in Dayo Olomu from Black on Board Community, Kate Lee from Alzheimer's Charity and Sophie Andrews from Noah's Ark Children's Hospice. All three speakers offered valuable insights to all who gathered and we are very grateful to each of them for what they contributed to the discussion. We explored some massive topics, including CEO well-being, working with your trustees, partnership working and board diversity. The interactive nature was a welcome approach, giving opportunity for the session to explore these various topics and for us to learn from one another.Following the session there was opportunity for networking with drinks and canapes on the balcony at Sarasin & Partners, overlooking the magnificent St Paul's Cathedral. After so long without this type of interaction the conversations were flowing and the atmosphere was full of energy and enthusiasm. We and those attending were having such a lovely time, but sadly light stopped play and we were forced to draw the event to a close! It is lovely to receive such lovely feedback from attendees, saying lovely things like:"I can't tell you how lovely it was to be out and meeting inspiring new people, and in such a beautiful setting. The speakers were excellent too.""Thoroughly enjoyable and so useful from a networking perspective. Nice to know the pressure we are facing in our individual roles are in fact common to the sector. Thank you for inviting me.""Brilliant and helpful, thank you so much!" Jenny Warner, Managing Director at Charisma said, "it was so lovely to be able to have everyone together in person, it has been a fantastic evening and we are very grateful to all who came. We never cease to be inspired by such fantastic individuals and organisations doing so much good, it is wonderful to come together in this way and share our experiences."We host these events to enable sector leaders to interact in a peer-to-peer environment, share learning and have the opportunity to grow their networks. If you'd be interested in hearing about future events then please do contact us through the website, or drop us an email at firstname.lastname@example.org or call 0207 998 8888.We look forward to seeing you at the next one!