We are working in partnership with a charity that provides shelter, food, and support for residents who are rough sleepers looking to make the right progress towards a life of independence away from the streets. They provide 24/7 shelter and support their residents in their search for accommodation, work, and medical care.
They are now seeking a Shelter Manager, who will be responsible for managing the nine-bed accommodation and processes to ensure the efficient and safe operation of the homeless shelter, as well as providing a positive experience for guests with the aim of supporting them into and beyond sustainable housing. The postholder carry out assessments for potential guests as requested by and in consultation with the Operations Manager, complete on-boarding and inductions, as well as de-boarding processes, and meet with guests to discuss their needs, plan support to assist their journey and provide signposting where necessary. Maintain accurate and clear records and co-ordinating the activities carried out by staff and volunteers is expected.
The successful candidate must be able to demonstrate:
Experience in Homelessness or a related sector
Excellent relationship building skills
Conflict resolution skills
Ability to take an inter-disciplinary perspective and build effective working relationships with government and voluntary organisations
Strongly empathetic, with active listening and interviewing skills
Influencing, persuading and motivational skills
Solid understanding of relevant legislation
We are seeking a positive and resilient indidvoual, who is able to perform and prioritise well under pressure, and with the ability to maintain strict confidentiality. Great communications, verbal and written are essential, as is the ability to be flexible in time management, working pattern and routes to successful outcomes.
For more information, please contact Katherine Anderson-Scott, Charisma Charity Recruitment, quoting reference JO2893.
Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: 15 October 2021
However, applications will be reviewed on a rolling basis, and we reserve the right to close adverts early. Please apply without delay to avoid disappointment.