Testimonials

“From the moment I contacted Charisma in relation to a Chief Operating Officer opportunity I felt I was in very safe hands. During my first meeting with Jenny the values of the organisation were clear and I left feeling that Charisma absolutely understood my knowledge and skills. I realised that they would only put me forward for the role if it was absolutely a right match. The whole process was seamless from start to finish.”

Chief Operating Officer, YMCA Fairthorne Group

“We, at the Chichester Harbour Trust, engaged Charisma and Jenny Warner to help us recruit a successor for our retiring Trust Administrator. Charisma clearly demonstrated their knowledge of the sector and gave good advice on a timely basis. Jenny Warner herself was always available. They generated a good level of interest in the position and we were able to select from a good shortlist. Once the successful candidate was selected, they followed up well. We were very pleased with their performance.”

Chairman, Chichester Harbour Trust

“On the occasions, I have used Charisma Charity Recruitment, I have found them immensely attentive to whom I am looking for, have great contacts and present quality candidates. For our organisation, they can attract candidates and within timescales that we would never be able to achieve on our own.  And I must comment on their professionalism and easy manner that makes Charisma a joy to work with.  Highly recommended.”

Director of External Relations, Hearing Dogs for Deaf People

“When seeking a Director for the Friends of Winchester Cathedral we turned to Charisma for assistance and were very pleased with their support and direction.  The role of Director was a new one and we were seeking someone with a diverse set of skills and knowledge, who would be able to manage the day to day running of the charity and develop the organisation in a number of ways.  Charisma helped us think through our aspirations for the role and prioritise our requirements.  We successfully appointed and continue to be pleased with our decision.”

Director, Friends of Winchester Cathedral

“We have worked with Charisma for several years and have always been highly impressed with their professional and personable approach. Emma, our Consultant for our recent appointment, took time to really understand our organisational needs and the type of person that would make a good fit with the charity. This resulted in a smooth recruitment process from start to finish and the appointment of an exceptional candidate. I would have no hesitation in recommending Charisma to other organisations looking to recruit.”

Chief Executive, Countess Mountbatten Hospice Charity

“The Trustees of the RN & RM Children’s Fund are very grateful to Charisma Charity Recruitment for helping us find an excellent candidate to take over as Chairman of the fund.”

Director, The Royal Navy and Royal Marines Children’s Fund

“Recently our CEO retired so we had to obtain a replacement.  A lot of research was carried out to decide on a suitable Recruitment Agency to help fill this post.  I decided to use Charisma (what a great decision).  They analysed CV’s and interviewed various candidates eventually supplying us with a short list of applicants suitable for interviews.  All applicants were of a very high calibre.  Eventually we decided on one candidate who has proved to be ideal.  Charisma took all of the worry out of the process and certainly came up trumps.  I would certainly recommend them to any organisation looking to fill an equivalent post.”

Chairman, Isle of Wight Society for the Blind

We have been happy to work with Charisma to recruit our Corporate Partnership Manager.  The process was a smooth one and they certainly took the time to understand the role, the kind of person we were looking for and also the culture of the organisation so they could find the best fit.  We will be working with them again.

Chief Executive, Heart UK

“Charisma supported us with a recruitment campaign for a new senior fundraising role in the organisation.  The team, led by Jill, were highly professional ensuring a smoothly run process resulting in a shortlist of excellent candidates for interview.  We were able to appoint a very capable candidate who is already making a significant contribution to the ongoing success of the Charity.  An excellent service which I can certainly recommend.”

Chief Executive, Cornwall Hospice Care

“When our Chief Executive of 20 years standing stood down the Trustees were aware that we needed help in understanding the current market for Chief Executives.  We also recognised the time commitment we would need as volunteers to ensure we had a robust process.  We decided to work with a recruitment consultancy and chose Charisma from a short list of three.  We were impressed throughout at the professionalism of Jenny and her team. They were knowledgeable, thorough and friendly and worked with us throughout the process.  Having an external perspective on the candidates was immensely helpful and resulted a strong short list to interview.  We were very impressed with the service we received and are delighted with the appointment we have made.”

Chair of Trustees, Solent Mind

“We were finding it difficult to recruit a replacement Chair for Wells for India, so we engaged Charisma to help us.  Following extensive research, Charisma put forward six candidates for interview.  As a result we were able to recruit a Chair who meets our needs very well.”

Chair of Trustees, Wells for India  

“On the retirement of our current Master, in effect the CEO, and after quite a lot of research we appointed Charisma to find us a new incumbent.  The post has a number of unusual responsibilities and aspects to it – from the moment we met Jenny Warner and engaged with her staff, we knew that we had employed just the right sort of Charity Recruitment company. Their general approach to the task with all that is involved with latest legislation, the process to be followed, and the willingness to understand the special requirements of the post and the workings of our institution, clearly demonstrated professional competence and confidence.  The fees involved, a really important issue for a smallish charity, were clearly set out and the pros and cons of options openly advised, and in our view entirely reasonable.  I am quite sure that without Charisma we would not have succeeded in an outcome so entirely satisfactory to us.”

Visitor and Appointments Trustee, Hugh Sexey’s Hospital  

“We instructed Jenny and her team to find a new CEO for our almshouse charity.  It was not an easy brief.  The previous incumbent had been in post for over thirty years and we needed a candidate who could combine good business acumen with an empathy for our elderly residents.  From the start to the final interview stage Jenny and her team were able to provide answers when required from their specialist knowledge of the sector. Everything went according to plan and our timetable was met within the agreed budget.  We cannot thank the team enough for all their support and would recommend them to others in a similar situation.”

Chair, Thorner’s

“The Honeypot Children’s Charity have been using Charisma for several years and I doubt that we would go anywhere else. Most recently, Jenny and her team have recruited our leadership team: Director of Fundraising, Director of Communications and Corporate Partnerships Manager. As usual the process was seamless from start to finish and we recruited three amazing candidates that are a great fit for Honeypot. What sets Charisma apart is their ability to get a real understanding of your organisation, the culture and most importantly its’ people. There are no false promises and they always deliver first class apphlicants. Their knowledge of the third sector is extensive and I believe this is what makes them so successful.”

Chief Executive, The Honeypot Children’s Charity

“Recruitment of the right senior personnel is crucial to ensuring business success, but without significant in-house resources it can be difficult to meet tight deadlines. This is where Charisma’s team have helped us – their calm and efficient approach coupled with sector specific expertise, and a genuine desire to help, made the whole process so much simpler. I would definitely use Charisma again”

Chief Executive, Smile Support & Care

“We were delighted with the service provided by Charisma. They listened carefully to our needs, both about the role we needed to fill and to the character of the charity and the team. They took all the hard work out of the selection process, with a national and regional search, and found us a great candidate. We have worked with Charisma for several years and they would be my first choice again.”

Chief Executive, Julia’s House

“In reviewing and widening its search procedure for recruiting Trustees, Marwell Wildlife approached Charisma with the brief of finding three trustees, each with a specific background and expertise to complement its existing Board. This was achieved in a timely and cost efficient manner, resulting in the appointment of three high calibre individuals. With our attention soon returning to the recruitment of future Trustees, my recommendation will be to return to Charisma.”

Chief Executive, Marwell Wildlife

“Having used Charisma’s services in a previous role I was confident that my new organisation’s recruitment needs would be clearly understood and supported. I was not to be disappointed when I asked them to help me recruit a new Head of Fundraising. Understanding of my need to fill this important role quickly, and with a high calibre individual, Jill was immediately at work to ensure I had a long list of suitable candidates who could not only do the job but importantly also fit into my organisation’s culture. Working with Charisma is always a pleasure as a result of their can do, and flexible, approach to charity recruitment. I can highly recommend Charisma to charities who are unsure whether to use a recruitment company as in my experience it has been very worthwhile.”

Chief Executive, Paul’s Cancer Support Centre

“We usually try and avoid employing Recruitment Consultants however, when we recruited our new Head of Development earlier this year, and needed to go down the route of Recruitment Consultants this time, we chose Charisma who were recommended to us and found that from the first contact, they were helpful and friendly and spent time understanding our requirement. As a consequence we didn’t waste time looking through CVs which were inappropriate. We interviewed and appointed someone quite quickly and am delighted to say that she has settled in well and is already making a very positive contribution to the organisation. It was the first time that we had used Charisma and have no hesitation in recommending them to others.”

Ailsa Bosworth, CEO, National Rheumatoid Arthritis Society

“As Chief Executive of a new charitable company, I approached Jenny Warner and Charisma Recruitment in late 2014 to ask for their help in building a strong executive team to lead the transformation of our existing business. I have been deeply impressed with their ability to understand our requirements completely and they have effectively matched the right candidates to the right roles. Earlier this year, I worked with Jenny to secure four high calibre trustees to join our board. The team at Charisma are consummate professionals, who treat both client and candidate with respect. Working with Charisma is a pleasure, they are an excellent role model for other recruitment consultancies.”

Executive Director, Hampshire Cultural Trust

“We approached Charisma through recommendation in order to recruit for a new position within our organisation ‘ Fundraising Director & Campaign Manager’. From the outset I was impressed with their enthusiasm and professionalism. Once appointed their communication was excellent and they offered support and advice when needed. I can thoroughly recommend them to any cultural organisation seeking to recruit to a similar position.”

CEO, Portsmouth Cultural Trust

“hyh was hugely impressed with the professionalism and efficiency of the Charisma Team led by Jenny Warner. We needed and secured a CEO who would give new leadership to this small but dynamic homelessness Charity. At all times we were fully briefed and advised by Charisma who offered a personal and tailored service. We are grateful to them and happy to endorse their calm and effective style and approach.”

Chairman, Herts Young Homeless

“Working with Charisma took the stress out of recruitment. The team made sure that they understood exactly what was required in the candidates and kept us informed through the whole process. Their professional advice and expertise were invaluable and Charisma staff all made sure that they had a good understanding of our organisation and of the relevant role so that we felt confident that the candidates we met were a good fit with the relevant post. Charisma’s personal and friendly service made it a pleasure to work with them.”

Chief Executive, Royal Free Charity

“When faced with replacing our CEO just a week before Christmas a call to Charisma’s Jenny Warner lifted a weight off our shoulders. Confident with our early discussions and helpful advice we were able to put together our requirements and leave Charisma to their task. Good communication throughout the process with excellent guidance at all times. We have no hesitation in recommending this first class professional firm to other charities.”

Chair, Friends of Michael Sobell Hospice

“Having recently joined the Charity I was looking to grow my senior management team and needed someone who was comfortable with uncertainty, willing to seize the initiative and had a fresh outlook on all aspects of charitable income generation. Charisma worked closely with trustees and me to understand not only the professional qualities sought but also to draw a pen picture of the person required and so understand the necessary fit. The level of detailed preparation for interview could not be faulted and they presented a strong field with at least two of five candidates who could have stepped into the role and were ultimately difficult to choose from. Trustees and I felt we had received a very professional and supportive service from every member of the Charisma team and I would have no hesitation in calling for Jenny and her team’s assistance again for important selections like this.”

Chief Executive, Hampshire and Isle of Wight Air Ambulance

“We have been delighted with the service that we have received from Charisma over the last few months as we recruited a new Head of Finance and Resources and Head of Marketing and Fundraising. We were given practical guidance about salary levels and role descriptions to help us develop these new roles and we were impressed by Charisma’s flexibility and professionalism. We were also impressed by their positive approach to the applicants. The process ran very smoothly and we have been able to appoint two excellent new people.”

Chief Executive, The Wimbledon Guild (London)

“We have employed the services of Charisma Recruitment over the last year to recruit 4 key members of the fundraising department. Jenny and her team bring an energy and professionalism to the recruitment process which is very welcome. They place great importance on listening to the specific requirements for each post and they care about finding the very strongest candidates for you. They have significant experience of the charity sector and I have found their oversight and advice extremely valuable. The information they provide is thorough so you get a strong feel for each candidate before interview stage. All in all, I am extremely pleased with the service we have received from Charisma Recruitment and would certainly use their services in the future.”

Director of Fundraising and Communications, The Gurkha Welfare Trust

“As a new CEO I have had a number of critical senior roles to fill this year. Charisma have been successful in finding appropriate candidates for all of the roles and we have made 3 highly suitable appointments as a result. Their ability to understand my needs and my leadership style has assisted them in screening in / out the type of person who would flourish in this organisation with a high degree of accuracy. Likewise their customer service has been excellent . I have no worries about recommending them as a professional and equally important, intuitive, organisation.”

Chief Executive, Whiteley Village (Walton-on-Thames)

“St Paul’s Cathedral was pleased to work with Charisma in its search to find a new Head of HR. Charisma gave the Cathedral confidence by showing a good understanding of the Cathedral’s purpose and needs, and by undertaking the conduct of a professional and wide ranging recruitment search and selection process. St Paul’s will use Charisma again when the opportunity arises.”

Registrar, St Paul’s Cathedral (London)

“Recruiting a new Chief Executive is one of the most important functions of a Board of Trustees, so when our Chief Executive of 20 years standing was approaching retirement age we had no hesitation in appointing Charisma for this vital task. Jenny Warner was absolutely ‘on the case’ from start to finish, throughout the process, from the initial meetings to understand our requirements through the long list and short list, to the final selection interviews, negotiation and offer. Through both external advertising and executive search, she produced an outstanding list of relevant and appropriate candidates. As a result of her efforts the Agamemnon Housing Association (a Portsmouth-based charitable housing association for retired members of the Royal Navy, Royal Marines and other Armed Forces) has an excellent new Chief Executive, and we would have absolutely no hesitation in recommending Charisma for your search.”

Vice Chairman and Trustee, Agamemnon Housing Association

“Charisma have supported our Charity with recruiting high quality candidates in specialist areas of our business. They always strive to understand the requirements of the role and take time speaking with candidates to ensure they are the best match both form a skills and cultural point of view. We had an extremely hard time trying to find a suitable Database Manager, which Charisma successfully filled. We have always been extremely pleased with the candidates we have placed via Charisma and I would highly recommend them.”

HR Manager, Livability

“Emmaus Preston turned to Charisma after a fruitless search for a Chair and Treasurer over a significant period. The presented candidates met our brief and were clear about our needs and expectations. The whole selection process was in consequence considered and straightforward. We have appointed an excellent Chair and Treasurer thanks to Charisma.”

Chair of Trustees, Emmaus UK

“The Grange benefited significantly from Charisma understanding its needs regarding a replacement Finance Manager. Speed of response was good and fitted in well with the tight timescales that The Grange was having to work to, especially over the Christmas period. As the Finance Manager position is the second most senior post within the organisation, it is crucial that time and effort is not wasted on unsuitable candidates; having Charisma leading on the process was a reassurance to The Grange that its needs as an organisation were being met through quality recruitment.”

Chief Executive, Grange Centre for People with Disabilities (Bookham)

“When our trusted accountant announced her retirement we knew how hard it would be to find a suitable replacement. Charisma had helped us before with recruitment, however not for a finance role so we were unsure of their experience. We were however quickly reassured to know that Mike Warner understood charity finance and coupled with Jenny’s experience in charity recruitment we soon found ourselves in the enviable position of being able to select a new accountant from a pool of suitably qualified and experienced people.”

Chief Executive, The Rowans Hospice (Waterlooville)

“Charisma recruitment were excellent. We had very specific requirements in order to recruit a Head of Finance and HR; they provided us with a very good range of candidates from which we selected a high quality short list and were able to appoint a high calibre individual who was exactly what we needed. Charisma were helpful, professional and friendly throughout and we felt they gave us good value for money. We would certainly use them again and recommend them to others.”

Chief Executive, Plantlife (Salisbury)

“It was important to the Trustees that the recruitment for a new CEO was managed outside our organisation and that the process was seen to be impartial, independent, efficient and responsive to our requirements. Charisma delivered in all these areas particularly given the exacting demands we made concerning the quality and background of candidates.  Throughout the process Jenny and her team were responsive, helpful and professional. The result – the very successful appointment of a new CEO for the Grange.”

Chair of Trustees, Grange Centre for People with Disabilities

“The Charity had recently undertaken a very comprehensive Governance review and wished to make a new appointment to cement its relationship with a wide range of senior Stakeholders across the Country. We were not entirely clear as to the type of person we required and Jenny Warner rose to the challenge, taking great care to understand us as a Charity, and the evolution of our Governance Changes. The result was excellent and we have added a highly motivated and exceptionally competent professional to our team.”

Priory Secretary, The Priory of St John / St John Ambulance (London)

“The initial meeting indicated that the recruiting process would be very straight forward and could be done in quite a short timeframe, with Charisma doing the advertising and providing a list of suitable people to me for consideration with the Trustees. Everything went according to plan. Thank you Charisma, a job well done.”

Chief Executive, Music in Hospitals (Walton on Thames)

“Our organisation was new to using a specialist recruitment company and we were looking for a new Director of Business Development to set up a role from scratch. From the outset I was thoroughly impressed with the commitment, knowledge and professionalism showed by the entire Charisma Team. They were helpful, thoughtful, flexible and really interested in understanding the needs of my organisation. This meant that they sent me people who really would “fit” my organisation as well as do the job I was looking for them to do. I would without question go back to Jenny and her team again.”

Chief Executive, Defence Medical Welfare Service (Andover, Hampshire)

“It’s been a while since I’ve used a recruitment consultancy, however, as time was of the essence, Emmaus Preston recommended you to me and I am delighted to say you have not disappointed. Your work on the Assistant Community Leader role enabled us to find the right person quickly including all the relevant support of administration and the management of the candidates. Our next requirement, for a Retail Manager was fulfilled with what I have become to expect as your usual style which includes detailed understanding of the job including cultural alignment, empathetic approach to specific needs in our charity and efficient follow up to ensure our selected candidate accepted the offer and resolved any queries prior to joining.”

Chief Executive, Emmaus St Albans

“I actually discovered Charisma Recruitment after receiving a voicemail from your Senior Consultant. As HR Officer I receive numerous agency voicemails and emails daily, most of which I don’t have the time or inclination to deal with but the friendly and not pushy introduction prompted me to contact her to discuss working on a particularly difficult piece of recruitment. I can honestly say that I have never worked with such a professional consultant before. Thank you Charisma for at last making working with an agency so simple and smooth, definitely ‘service with a smile’.”

HR Officer, Arthritis Research UK (London and Derbyshire)

“Charisma add value throughout the recruitment process, from targeted advertising to comprehensive and very thorough sifting; I have been impressed by the lengths they go to ensure that the final shortlist contains fully credible candidates. As the RNRMC continues to grow, I look forward to working closely with Charisma in the months and years to come.”

Chief Operating Officer, Royal Navy & Royal Marines Charity (Portsmouth, Hampshire)

“I appreciated the support you gave us and particularly with the writing of the role guide and job specification which helped clarify the type of person we were looking for. The process went extremely well and I was delighted with the final outcome. I found your team to be very professional and was pleased with the regular feedback they gave me throughout the process.”

Trustee, Winchester Cathedral Trust (Winchester, Hampshire)

“Your remit initially was rather more difficult to research that I suspect you would normally encounter, but due to the complexities of this charity dealing with disabled children, vulnerable adults and a volunteer base stretching across the UK identifying both a Chief Executive and a Head of Fundraising were particularly challenging in that our activities are spiritually based and encompass all denominations, or none, as the case may be. The eventual definition that you had to fine “the person within”, as well as identify the associated skills and talents matching these positions was indeed a challenge and I am delighted that you have found two very special people who have integrated so well with our existing team and have already shown their leadership qualities. This has been of great assistance to the Board of HCPT and gives us a strong basis for development of the charity in the future.”

Chair of Trustees, HCPT The Pilgrimage Trust (Rugby, Warwickshire)

“I wanted to thank you for the excellent service and support you offered Above and Beyond when we were recruiting our Director of Fundraising. You instantly understood what we were looking for, supported me through the process and were always available to respond to any query. Your customer service and care is exemplary and your understanding of the sector, the roles and our organisation ensure that we got the best.”

Chief Executive, Above and Beyond Charities (Bristol)

“The criteria that I set when deciding which firm to engage included having confidence that we were on the same wavelength; that the firm understood the charitable sector, the nature and scope of our Association, and that it would meet our specific expectations. Charisma met these criteria admirably, quickly understanding the ethos and needs of the Almshouse Association, and demonstrating an affinity with the Charity that led to a meeting of minds. I found Charisma attentive, efficient and charming. The outcome was the selection of an excellent candidate, very good value for money and a satisfied customer.”

Director, The Almshouse Association (Wokingham, Berkshire)

“Since 2009 the Charity has engaged Charisma to recruit our Marketing and HR specialists. I have been very pleased with this excellent service both to myself and the candidates. Through this continuing association with you I learned of your service to find new Trustees too. The Chairman and Board were impressed with the number and quality of the volunteers you found and, after meeting the short listed ones, were very pleased to invite two of them to join the Board. Trustees with the right skills, experience, mindset and time can be difficult to find. We are delighted with those that Charisma found for us.”

Corporate Services Director, Royal Artillery Centre for Personal Development (Salisbury, Wiltshire)

“From the initial consultation to the final appointment your efficient and friendly help was invaluable. We could never have coped efficiently and quickly with the large number of applicants and we were able to reduce the excellent long list that you provided into four good short list candidates any of whom could have done the job. It was the first time that we have used your services and we will have no hesitation in recommending your organisation to others.”

Chair of Trustees, Disability Challengers (Guildford, Surrey)

“CIWF has been working with the team at Charisma since June 2006. The success of our partnership with Charisma is attributable largely to their excellent levels of service and their ability to find strong candidates. All the feedback which I have received directly from candidates is that the team at Charisma act with professionalism and of course this reflects well upon our organisation. Jenny Warner and her team are efficient, friendly and helpful and most importantly they deliver results. Their expertise and customer service has been exemplary and I would have no hesitation in recommending Charisma’s services.”

Head of HR and Operations, Compassion in World Farming (Godalming, Surrey)

“The service that Charisma has provided to us recently and in the past for several vacancies has been of the highest standard. Your team has always been professional, open and friendly at all times and visited us at our offices in Andover on several occasions to make sure that they had a full understanding of our society and what we were looking for in the varying roles that were filled successfully.”

Head of External Relations, Macular Disease Society (Andover, Hampshire)

“At the start of the process the staff at Charisma were keen to find out exactly what we were looking for in these posts and visited the offices accordingly for a face to face meeting. Throughout the selection process they were helpful and busy on our behalf, offering a range of good quality candidates to shortlist and interview. We were able to recruit three keen and experienced staff who have enhanced the fundraising team at Make-A-Wish. Charisma’s involvement definitely helped our charity at a trying and busy recruitment time.”

Director of Fundraising, Make-A-Wish (Camberley, Surrey)

“We first used Charisma to source a National Fundraising Director for us. As a result of this assignment, Charisma found us not only a great National Fundraising Director but also a Fundraising Manager. Subsequent to that assignment, we have also used Charisma to successfully recruit and Events Manager. We have been very impressed with the service provided by Charisma and are very happy to recommend them.”

Chief Executive, The Haven (London)

“An initial meeting with Charisma was so supportive and helpful that we decided to place the process into your hands. In choosing exclusivity with Charisma the rate was actually very reasonable and certainly worth the cost and I have already recommended your firm to another colleague of a neighbouring Hospice and will continue to promote your professionalism to others”

Chief Executive, The Rowans Hospice (Waterlooville, Hampshire)

“From my first meeting with Charisma I was impressed. I came away from the meeting feeling individual and that you had listened and gained an in-depth understanding of my skills and experiences and importantly what sort of role I was looking for. I whole heartedly recommend Charisma to both individuals and organisations looking to recruit.”

Chief Executive, Countess Mountbatten Hospice Charity (Southampton, Hampshire)

“I would not hesitate to recommend Charisma to any voluntary organisation looking to recruit within the highly competitive third sector. You offer a personal and professional service and represent great value for money – so important when every penny counts.”

Chief Executive, Child Bereavement Charity ( West Wycombe, Bucks)

“Prior to appointing Charisma, we had tried to recruit this post on two occasions unsuccessfully. We had used a London based agency, as well as advertising in the national press. It transpired that this approach was not able to deliver the results we had hoped for. Charisma were very thorough in the approach, communicated well and kept us informed. More to the point, they were a delight to work with.”

Head of Resources, Hope & Homes for Children (Salisbury, Wiltshire)

“We have worked with Charisma in relation to a number of roles and would not hesitate to recommend their services and consultative approach when identifying and introducing candidates over to the charity.”

Sylvia Parish, HR, Great Ormond Street Hospital Charity